Order / Shipping

Most orders will ship within 24 hours.

Yes, but must be canceled before 7am pacific, 10 am east coast the day after ordering.

Free standard shipping on all order should arrive within 5 days

2 day expedited shipping starting at $15

Not yet, but we’re working on it! Stay tuned.

You will receive an email confirmation.

You’ll receive a tracking number when it has shipped. You can follow your shipment this way.

Please wait 24 hours and check again. If still nothing shows, please contact our customer service at info@althaeaskin.com.

Please email our customer service at info@althaeaskin.com.

Products and ABOUT US

Althaea Skin treatments promote healthy collagen and improved cellular functions, resulting in a smoother, firmer, and more youthful appearance.

We recommend 1-2 pumps.

A thin layer works.

We do not test on animals for any of our products. We are proud that our products are cruelty-free and adhere to the strict international guidelines for non-animal testing.

You will see immediate plumping, and with just a few weekly treatments, you will see a firmer, smoother appearance.

Thank you for opting for refills instead of buying a new package! It’ll help us do our part to limit environmental impact. Order your refills on our products page, there are specific options for which product you’re looking to replenish.

A California native, Dr. Ava graduated summa cum laude from Harvard University and earned her medical degree from Case Western Reserve University School of Medicine. She maintains dermatology practices in Santa Monica and Beverly Hills: Ava MD Dermatology and SKIN FIVE. 

Dr. Ava also runs the Ava T. Shamban Research Clinic as the principal investigator on clinical trials for Allergan, Evolus, Merz, Galderma, and Revance. 

Plus, she’s the author of Heal Your Skin: The Breakthrough Plan for Renewal, has appeared on The Doctors and Extreme Makeover, and is frequently quoted as a skincare expert in major media publications. Learn more about Dr. Ava: avamd.com/our-dermatology-team/.

We’ve known about light receptors in the skin’s cell, but didn’t know what they were for. Clock genes interact with our skin cell's light receptors to structure our overall circadian rhythm. Supporting this process can improve our skin function, delivering a smoother, plumper, and more glowing appearance.

Dr. Ava's skincare is for all skin types. If your skin is very sensitive, we recommend testing on a small area of skin before applying everywhere that's needed.

Dr. Ava Shamban's system is designed to work with all skin types to restore and repair cells, resulting in healthier, happier, younger-looking skin! Althaea Skin supports your skin’s circadian rhythm rather than fighting against it. Learn more about this groundbreaking science: althaeaskin.com/pages/science.

Our formulations, manufacturing, and packaging are made with environmental impact in mind. Our refill program also helps us all do our part to reduce waste! Learn more about our efforts: althaeaskin.com/pages/about.

Our products all have a symbol on the box and the jar indicating how long they’re most effective. It’s a universal symbol that looks like an open jar with a number followed by M.  

“12M” would mean 12 months after opening.

We always recommend storing your products away from heat and direct light. If at any time you feel your product has changed in color or scent during this time period, please contact Customer Service.

We’re the only skincare brand with our proprietary Solar Synq Technology® and Lunar Synq Technology.® This means Althaea Skin is the only line of products specifically formulated to address skin with an out-of-sync circadian rhythm.

Our Multi-Modal CARA Tool is specifically calibrated to energize your skin so that the effectiveness of the ingredients in our formulations is maximized, giving you better, faster results.

If you have any questions about ingredients safe to use during pregnancy or breastfeeding, we recommend you consult with your physician or obstetrician. Althaea Skin products have not been tested for efficacy or safety on pregnant or nursing women. That said, we don’t foresee any concerns.

They’re all right for you!* Every one of our products will give you your best, healthiest, most glowing skin. Anyone concerned about breakouts, aging, sensitive skin, and skin that is out of balance can benefit from Althaea Skin.

*If you have skin conditions like cystic acne, eczema, psoriasis, or any other condition you have concerns about, please consult your dermatologist before trying our products.

Our formulations are very effective on their own, but the CARA Tool will maximize and speed up their benefits to your skin.